21. Why do I get the error message about the JPEG marker segment being too short?

The following error message 

"Could not open the document because a JPEG marker segment length is too short (the file may be truncated or incomplete)"

has been known to appear in Adobe Photoshop when trying to open an image file from a Coolpix camera.

Solutions

1 The camera has been turned off  after the images have appeared on the desktop in the camera icon, but have not been yet been downloaded.
If you turn the camera off at this stage, an error like that shown above may be displayed.
Leave the camera on while opening and saving images

2. Upgrade to a more recent version of Nikon View.
If you are using Nikon View Ver.2.1 or earlier, you can download the upgrade to version 2.5.2 (note that the version available on our site is an updater, and can only be used if you have already installed Nikon View on your computer).

 

3. The problem can be due to a loss of data in the Windows serial communications system, and occurs when the camera is sending data faster than the computer' serial port can receive it.

To avoid this problem, please reduce the speed of the serial interface in Nikon View, or turn off the FIFO buffers (Windows Computers) s the port which is being used to connect to the camera.

The FIFO buffer switch can be found from the System icon in the control panels. Select the Device Manager tab, then select the Com port which is being used for camera connection and click Properties.

Then click Advanced.....

And uncheck the setting "Use FIFO buffers".

 

4. On MacOS computers  the database which identifies the file type may be corrupted. To fix this, rebuild the desktop (start the Macintosh with the command and option keys held down).

5. It has been confirmed that Nikon View does not function as expected on computers in the Power Mac 6200 and 6300 series or on Performa computers (computers in the Performa 54xx and 64xx series excepted).
If you are using one of these computers, we recommend that you use a card reader to view the contents of the memory card.

6. If problems still persist, please check that the original file on the Compact Flash card may be opened in Photoshop, by copying it to your computer using a Compact Flash card reader. This error message occasionally occurs as a result of a data error in between the camera and CF card, and in this case, the file on the card will unfortunately be corrupted, and the CF card should be re-formatted before further use.